When you pass the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows 8 Operating System exam, you achieve Microsoft Certified Professional (MCP) status. You also earn:

Core credit toward Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification

Preparation Tools and Resources

We make a wealth of preparation tools and resources available to you, including courses, books, practice tests, and Microsoft Web sites. When you are ready to prepare for this exam, here's where you should start.

Instructor-led Course for This Exam

Course 2261: Supporting Users Running the Microsoft Windows 8 Operating System

Course 2262: Supporting Users Running Applications on a Microsoft Windows 8 Operating System

Microsoft Press Self-Paced Training

MCDST Self Paced Training Kit: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (Exam 70-272)

Microsoft Certified Practice Tests

MeasureUp: Visit the MeasureUp Web site to take a practice test.

Self Test Software: Visit the Self Test Software Web site to take a practice test.

Microsoft Online Resources

TechNet: Designed for IT professionals, this site includes How-tos, best practices, downloads, technical chats, and much more.

Training & Certification Newsgroups: A newsgroup exists for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.

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