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How to Troubleshoot MSN Installation Problems
Posted On 07/02/2013 10:54 PM   Posted By: Administrator
Email - MSN - MSN Installation      Article ID: 00338
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  How to Troubleshoot MSN Installation Problems, MSN Messenger Audio Chat Problems, Get some Errors when try to send an email message in MSN, Display names are gone, Security Upgrade Required, Unable to login to Messenger, Msn Connection Problems,
How to Troubleshoot MSN Installation Problems

Reason

The MSN suite of internet tools can make browsing on the Internet or connecting with friends a snap, but the first step to putting these tools to work for you is the install process. However if you have downloaded the installer from the MSN website and are having some trouble running it, there are some practical troubleshooting steps you can take to ensure the installation process moves forward

Solution

Make sure you are still connected to the Internet. Although you are not using your browser, the Installer will need to connect to the MSN website in order to exchange information. Make sure all cables are plugged in or if you are using Wi-Fi, make sure your computer is still receiving the signal.

Terminate any unnecessary processes. Unnecessary browser windows, as well as word processing software, and even Solitaire should be closed to allow the program to have the processing power it needs to run.

Run a virus scan. There may be a persistent virus on your computer that blocks certain software. Free virus scanners like Avira and Avast! will do the job and identify if there are any viruses on your computer

Restart your computer. Although you will have to terminate all your processes again, your computer might just be experiencing some type of internal issue and might benefit from a restart. Once your computer boots back up, make sure to terminate the processes (like you did in step 2) and then try the Installer again.

If all else fails, try re-downloading the MSN installer. There could have been a problem with your connection during the install, or maybe MSN's servers were having an "off" day. In any case, make sure you delete the old installer file first before re-downloading the installer.

 


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