Reason

If you are receiving "Game won't launch" or "Error" messages, make sure you are using one of the recommended and supported browsers.

There are several different browsers and operating systems out there to choose from. Below, we will tell you which browsers we recommend, which browsers we support, and which browsers we do not support.

Recommended and Supported

• For Windows XP:
• Internet Explorer 8 (IE8)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Windows Vista and Windows 7:
• Internet Explorer 9 (IE9)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Mac (latest version):
• Safari (latest version)
• Mozilla Firefox (latest version)

Note: If you have AOL 9 or later and are encountering a problem, we will recommend you use one of the ones above.

Unsupported Browsers and Operating Systems

  Note: The browsers and operating systems listed below may or may not work. If you encounter any problems, we will only be able to assist you with using the browsers listed above.

• Windows 2000 or earlier
• Linux
• Mac OS 10.3.9 or earlier
• Microsoft Internet Explorer 6 or earlier
• Firefox 2.0 or earlier
• AOL 8 or earlier
• Netscape
• Navigator
• Opera
• Mozilla
• Internet Explorer 7
• MSN 8 / MSN 9 browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Yahoo! browser (SBC / AT&T / Verizon) (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Wal-Mart browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• CompuServe browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• NetZero / Juno browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)